Retail Customer Service Manager

📋 Description Deliver outstanding customer service in busy betting shops. Drive standards and customer experience daily. Assist shop team to build relationships for repeat customers. Open/close shop and manage shift patterns. 🎯 Requirements 18+ years old to work in betting shops. Experience in customer-facing roles. Confident with in-person customer interactions. Familiar with cash handling and payments. 🎁 Benefits Overtime optional subject to availability. Pension, ShareSave, discounts, healthcare. Development opportunities and inclusive culture.