North AmericaFull TimeCustomer Support
Remotely
process improvementticketingslacross functional collaborationlive chat
Job Description
📋 Description Role is client-facing, supports life insurance sales through agents and carriers across the United Respond to and resolve inquiries from partners via live chat and tickets. Resolve issues efficiently with a self-starter mentality in a salaried, 40-hour week role. 🎯 Requirements Minimum 2 years of client support experience. Experience with life insurance. Experience managing high chat volume and emails. Strong time management, prioritization, and problem-solving skills. Excellent writing and ability to work in a fast-paced environment. 🎁 Benefits Competitive salary with equity options Health, dental, vision benefits for employee and dependents 401k matching contributions Generous PTO Provided work-from-home equipment