Service Account Manager / Product Advisor

📋 Description SAM role bridging storage tech and business outcomes. Strategic, global coordination across APJ for customer accounts. Own customer experience, drive reliability and growth. Lead cross-functional efforts with account teams. On-site Tokyo-based role with enterprise clients. Focus on service delivery and customer satisfaction. 🎯 Requirements Japanese & English fluency for executive conversations. 3+ years in enterprise infrastructure operations or equivalent. Strong relationship building with C-level stakeholders. Experience with storage infrastructure and ITSM tooling. Proactive problem solving and strategic thinking. Proven track record in account management or advisory roles. 🎁 Benefits Competitive benefits package and work-life balance perks. Flexible time off and wellness resources. Team events and inclusive culture.