Job Description
📋 Description Own omni customer experience and store standards per format, global and regional guidance Lead store team and foster an inclusive, collaborative culture Analyze sales and budgeted goals; create plans to optimize results Ensure personal customer service and active selling of products Coordinate loyalty app promotion and in-store sustainability initiatives Oversee store routines, staffing plans and operations using tools and tech 🎯 Requirements Strong leadership, coaching and development skills Retail management experience and ability to work with numbers Effective communication and teamwork Knowledge of local fashion trends and competitive landscape Experience with talent management: recruiting, onboarding, evaluations Compliance with procedures, security and legal requirements 🎁 Benefits Competitive compensation and benefits package Staff discount across H&M Group brands Wellbeing, health coverage and retirement plan options Career development opportunities and access to incentives Inclusive, values-driven culture with supportive communities Global opportunities within the H&M Group