Customer Success Manager

📋 Description Act as strategic partner to clients in FMCG/ecommerce to ensure value from NIQ solutions. Manage client relationships from onboarding to renewal with insights to drive action. Lead co-creation of client roadmaps and ensure timelines are met. 🎯 Requirements 2+ years in customer success, e-commerce, or related client-facing role. Strong analytical, strategic planning, and communication skills. Proficiency in CRM systems (e.g., Dynamics, Skalin) and data analysis tools. Client-centric, proactive, and autonomous with growth mindset. 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)