Job Description
📋 Description Own the customer journey for Evergreen//One and Evergreen//Flex subscriptions, driving value Serve as the post-sales conduit to translate customer needs into feedback for Product & Lead monthly/quarterly executive reviews with stakeholders and GSIs to align with business goals. Identify churn risks and expansion opportunities to deepen Everpure footprint in the data center. Contribute to the CSM Playbook creating scalable processes and tools for a global customer base. 🎯 Requirements 3+ years in a customer-facing/account management role 2+ years in a Customer Success role Experience in enterprise data center environments preferred Strong collaboration with Sales, Support, Engineering, Product Management Excellent communication, project management, and problem-solving skills Ability to articulate technical issues to both technical and non-technical audiences 🎁 Benefits Flexible time off and wellness resources Company-sponsored team events Access to benefits information at purebenefits.com
