Customer Success Specialist (Morning Schedule)

📋 Description Deliver high-quality, personalized support via email, phone, and other channels. Build relationships by understanding customer needs and engagement. Promote campaigns, tournaments, loyalty programs to boost participation. Conduct interviews and collect feedback to improve products and UX. Support retention by driving loyalty and higher-value segments. Guide customers through the journey and resolve inquiries. 🎯 Requirements Fluent written and spoken English with strong communication. Experience in customer success, support, or account management. Strong interpersonal skills to build trust with customers. Proven ability to handle objections and resolve issues empathetically. Sales-oriented mindset to identify needs and promote offers. Organizational skills to manage priorities and deadlines. 🎁 Benefits Fully remote full-time role with Europe flexibility. Competitive compensation based on experience. 20 paid vacation days + holidays and sick leave. Private health insurance including mental health support. Monthly benefits budget for hobbies and wellness. Learning and development budget with training and courses.