Customer Success Manager | Fully Remote US

📋 Description Own retention, adoption and portfolio growth for $2M book Drive strategic value with a multi-tier account base Engage C-suite to define and track key metrics Champion initiatives to improve NPS and candidate experiences Collaborate with Sales, Product, Marketing, and Eng. 🎯 Requirements 2+ years in Customer Success, AM, SaaS/Tech consulting Interest in HR and Talent Acquisition processes Strong written and verbal skills with exec exposure Negotiation and stakeholder management abilities High-energy, organized with prioritization skills Tech: Salesforce and Microsoft Office Suite 🎁 Benefits Flexible PTO, medical/dental/vision 12 weeks maternity & adoption leave 401K match Remote work with occasional travel (up to 30%) BYOD security measures and home-office support