Customer Relations Correspondence Coordinator

📋 Description Handle incoming chats, SMS, and emails in fast pace. Adjust written tone to match customer expectations. Resolve inquiries; may include outbound phone support. Collaborate with teams to escalate complex issues. Document interactions accurately and adhere to quality metrics. Meet productivity, schedule adherence, and attendance goals. 🎯 Requirements High School diploma or GED; college preferred. 6+ months customer service experience (G4 preferred). English fluency; 18+ years old. Basic computer skills; typing >50 WPM; MS Office. Strong written communication; proficient with Zoom, Teams, email, live chat. Bilingual Spanish a plus; must read/write/speak English. 🎁 Benefits Company info and apply: allegiantair.jobs