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Job Description
📋 Description Manage customer lifecycle: onboarding, adoption, expansion, retention Drive adoption of MariaDB solutions and wealth of resources Primary escalation contact; collaborate with Sales Engineers and AEs Conduct regular business reviews; align with customer goals Proactively provide value opportunities; coordinate with teams Champion customer needs across the company 🎯 Requirements Represent the company professionally; mix of technical and people skills Experience supporting customers in the public sector Excellent time management and organization Ability to develop and maintain C‑level relationships Deliver custom ROI analysis for customers Understand customer success principles 🎁 Benefits Health, life, and disability insurance Professional development resources Flexible Paid Time Off (FPTO) and paid holidays 401(k) plan Parental leave Flexibility and freedom in the role
