Inside Sales Associate

📋 Description Conduct outbound sales calls and follow-ups with customers to grow revenue. Analyze customer shipping history and account activity to identify trends. Use customer insights to ask targeted questions and offer solutions. Resolve billing, shipping, and service issues promptly. Build and maintain positive relationships with customers. Identify opportunities to increase engagement and satisfaction. 🎯 Requirements Experience in inside sales, customer service, or account management. Strong verbal and written communication with a professional phone presence. Ability to build rapport with customers and handle various interactions. Strong problem-solving to investigate issues and propose solutions. Comfortable analyzing customer data, account activity, and trends. Ability to manage multiple priorities in a fast-paced environment. 🎁 Benefits Full-time remote work opportunity in Canada. Competitive compensation package. Global organization with diverse teams and career development opportunities. Supportive environment focused on learning, collaboration, and professional growth. Access to resources and tools designed to help employees succeed. Inclusive workplace culture committed to equal opportunity and employee development.