Senior Client Partner

📋 Description Own commercial strategy and relationships for strategic enterprise customers. Build executive relationships across sales, marketing, tech, customer experience, and operations. Identify upsell, cross-sell, and expansion opportunities. Lead executive business reviews and strategic planning with measurable value. Develop business cases linking technology to outcomes like revenue growth. Own renewal strategies and contract timelines, with risk awareness. 🎯 Requirements 8+ years of experience managing and growing complex enterprise SaaS accounts. Proven success achieving revenue growth, retention, renewals, upsell. Experience managing large enterprise customers with multiple stakeholders, geographies. Strong background in consultative, value-based selling and executive-level business cases. Experience in SaaS, digital transformation, CX, contact center, BPO, or related tech. Strong CRM, forecasting, pipeline management, and account planning skills. 🎁 Benefits Fully remote work model with flexibility to work from anywhere in the United States. Health and mental wellbeing support, including access to confidential employee assistance resources. Medical insurance coverage with company contributions for employees and eligible family members. Life and salary continuance insurance coverage. Generous parental leave benefits. Employee Stock Participation Program with opportunities to share in company growth.