Job Description
📋 Description Respond to consumer inquiries via free phone lines. Log inquiries in the customer service database. Address complaints per SLA and logging procedures. Provide high-quality customer service at all times. Troubleshoot using questions, docs and training. Know products and services to offer recommendations. 🎯 Requirements High School diploma or equivalent. 1+ year in similar role (technical support and customer service). Native Hebrew + Fluent English. Advanced PC knowledge (hardware, software, internet). Proficient in MS Office; 17 WPM typing. Strong soft skills: active listening and troubleshooting. 🎁 Benefits Visa support if necessary. Travel expenses paid by client. First 15 days accommodation in hotel. Greek language lessons provided. Company covers Real Estate Agency fee. Other benefits as per client.
