Customer Success Officer (Freelance) - Philippines

📋 Description Build strong relationships with users and understand their goals. Provide proactive support to maximize value from products and services. Conduct regular check-ins to assess satisfaction and improvements. Collaborate with cross-functional teams to resolve issues quickly. Identify upsell and cross-sell opportunities within the user base. Maintain accurate user records in the CRM. 🎯 Requirements Proven experience as Customer Success Officer or similar role. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to multitask and manage multiple relationships. Familiarity with CRM software and CS tools. Self-motivated, proactive, and able to work independently. Flexible to adapt to changing priorities in fast-paced environment. Fluent in Tagalog and English (oral and written). 🎁 Benefits Submit resume and portfolio (optional). Applications processed Mon–Fri. Email confirmation about application status.