Job Description
📋 Description Technical Support for raisin online fundraising system Train clients on the raisin product (web-based and in-person) Maintain CRM with account activities and contact details Ensure support time is tracked and billed Support marketing initiatives (online and print) Assist in identifying features for future product development 🎯 Requirements 1-2+ years professional account support Degree/diploma in communications, fundraising, marketing or technology Honesty, integrity, professionalism and passion for customer service and technology Experience with digital technologies and web-based software Excellent written and verbal communication skills Able to explain technical concepts to a non-technical audience 🎁 Benefits Stable, growing company with 20+ years Competitive salary Comprehensive health & benefits Team building and social events Positive, intelligent coworkers Remote-friendly for Canada-based hires
