Customer Experience Data Analyst

📋 Description Analyze onboarding activities, service interactions, and processes to boost efficiency. Partner with stakeholders to define analytical needs and deliver actionable insights. Build dashboards and metrics to track customer experience. Apply statistics, experiments, and predictive techniques to identify patterns and risks. Leverage AI tools to improve knowledge, workflows, and documentation. Support onboarding optimization by reviewing docs and gaps. 🎯 Requirements Associate or bachelor’s degree in a related field preferred. 3+ years in data analytics, business analysis, or related role. Strong SQL skills; complex queries and large datasets. Experience with Python or R for analytics. Knowledge of experimentation methods (A/B testing). Ability to translate data findings into actionable recommendations. 🎁 Benefits Competitive compensation based on experience. Medical, dental, and vision insurance. Paid time off for work-life balance. 401(k) with employer matching. Wellness benefits and health programs. Professional development and career growth.