Technical Account Manager

📋 Description Become an expert in building and customizing AI Agents for customer experiences. Bridge business needs and tech by analyzing processes and translating to solutions. Handle advanced configurations and integrations with systems (CRM, APIs). Act as adviser and ambassador, building champions to maximize platform adoption. Plan and manage success of a portfolio from onboarding to renewal. Collaborate with internal teams to collect feedback and influence roadmaps. 🎯 Requirements 5+ years with B2B customers; 3+ years in TAM or solutions consulting. Hands-on tech: prompt engineering, JavaScript or Python, APIs (REST/GraphQL). Strong English and Polish; explain complex concepts and ROI clearly. Independent engagement: map processes, translate to technical solutions, drive implementation. Relationship-building with multiple stakeholders; consultative approach. Project management, problem-solving, ownership; thrive in fast-paced environments. Experience with AI Agents, chatbots, CRM, or customer service tech. Enterprise projects with C-level stakeholders; CS and implementation.