Retail Customer Service Manager

📋 Description Deliver outstanding customer service Always urge safer gambling Take bets on different sports and events Process customer transactions including cash handling Help demonstrate our products and betting terminals Handle customer complaints with empathy and problem-solving 🎯 Requirements You must be 18+ to work in betting shops Previous work in a customer-facing setting Confidence working with customers in person Familiarity with cash handling and payment transactions 🎁 Benefits Optional overtime subject to availability Pension Scheme and annual ShareSave Discounts with hundreds of retailers Healthcare and wellbeing support Development opportunities