Job Description
📋 Description Coordinate cross-team to provide a single point of contact for customers. Guide merchants through implementation and adoption of Xplor Pay. Migrate data from other systems during onboarding. Manage onboarding timelines and go‑live dates. Educate customers on system functionality and benefits. Ensure smooth installations and timely go‑lives with installers. 🎯 Requirements 2+ years in technical and customer implementation support (SaaS/tech). High School Diploma required; degree preferred. 1-2+ years onboarding/implementation in SaaS or tech. 1+ year project management/workflow management. CRM experience to manage onboarding (ideally Salesforce). Technical aptitude and data handling; quick to learn. 🎁 Benefits Paid Parental Leave. #GiveBackDays – 3 extra days off to volunteer. Diversity & Inclusion initiatives and mentorship programs. Free mental health support. Flexible working arrangements.
