Desktop Support Analyst - Bilingual in French

📋 Description Support End Users on computing issues for a FinTech client. Work creatively and analytically in problem solving. Collaborate with domain experts and IT leadership. Bilingual in English and French required. 🎯 Requirements Diagnose, resolve, and follow up on end-user issues Support by phone, remote, deskside or onsite; may require extended hours New-hire device setup and imaging Ticketing systems experience; document and close tickets Office 365 tools; VPN troubleshooting Mobile device support; device inventory management