Job Description
📋 Description Respond to inbound/outbound inquiries about community and leasing info Schedule onsite appointments with leasing consultants for prospects Follow up with leads to highlight features and encourage tours Initiate and manage follow-up on customer service requests Conduct surveys about community experience Contact residents about delinquent rent accounts 🎯 Requirements High school diploma or equivalent required 0–2 years of customer service experience preferred Previous call center experience or training is a plus Ability to multitask and navigate multiple systems efficiently Strong written and verbal communication skills Comfortable working in a fast-paced, customer-focused environment 🎁 Benefits Paid time off including vacation, sick time, and 14 holidays Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company 25% Rent Discount at any AIR community 401(k) plan with up to 6% employer contribution Paid parental leave of up to 16 weeks Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
