Customer Service Representative (12 PM – 8 PM)
FoxenRemotely
communicationaccount managementproblem solvingempathyactive listeningmail handling
Job Description
📋 Description Answer inquiries via phone, email, live chat, or in person. Resolve issues; follow up to ensure resolution. Provide accurate information about products and services. Manage customer accounts; make changes as needed. Retrieve and distribute incoming mail promptly. Suggest and implement process improvements for operations. 🎯 Requirements Strong communication skills, verbal and written. Active listening to understand customer needs. Empathy and patience with customers. Organizational and time-management abilities. Proactive, positive attitude and quick learner.