Client Relationship Specialist

📋 Description Manage client communications via phone and email. Advise walk-in clients on service info and prep. Monitor projects needing login or client updates. Unpack shipments and document sample receipt. Update client and project data in LIMS/CRM. Collaborate with lab/ops to resolve inquiries. 🎯 Requirements HS Diploma or equivalent 1-2 years customer service experience Lab setting experience preferred Excellent written and verbal communication Proficient in Office, Adobe PDF, CRM Strong prioritization and on-time execution 🎁 Benefits Medical, life and disability insurance 401(k) with company match Paid holidays and PTO Dental and vision coverage Career development opportunities