Customer Success Associate (Part-Time)
PearlNorth AmericaPart TimeCustomer Support
Remotely
crmspreadsheetsdata integrityaiticketingllmsbrowser
Job Description
📋 Description Part-Time (20 hrs/week), remote; East Coast business hours. Front-line role handling inbound customer outreach. Triage, quick-win support, and escalation to specialists. 🎯 Requirements Customer first mentality Efficiency with high-volume tickets Clear, empathetic communication Technical aptitude: browsers, spreadsheets Adaptability in a remote, fast-paced environment AI curiosity and ability to leverage AI/LLMs 🎁 Benefits Ongoing training and development Growth opportunities Collaborative work environment Competitive hourly pay