Also available on
Job Description
📋 Description Own deep knowledge of assigned product(s), roadmap, integrations, constraints Maintain deep knowledge of core workflows, configurations, integrations, limitations Stay aligned with roadmaps, release plans, and technical dependencies Translate product capabilities into clear guidance for GTM and customers Identify common customer misunderstandings and friction points Act as escalation point for complex product questions across teams 🎯 Requirements Proven experience in a product-focused, customer-facing role Ability to develop deep software expertise and explain functionality Strong understanding of customer needs, market context, and segment dynamics Experience supporting go-to-market motions at scale Ability to gather, synthesize, and communicate insights cross-functionally Experience collaborating with Product Management and Engineering on launches 🎁 Benefits Competitive compensation plus ownership program Flexible remote, hybrid, and in-office work culture Generous time off including local holidays and Dim the Lights Comprehensive wellness programs and mental health support Learning and development resources and tuition reimbursement Technology and tools to help you do your best work
