Job Description
📋 Description Drive platform adoption and growth with Account Team collaboration Build strategic relationships with customer IT teams and internal stakeholders Gather feedback and contribute to product improvement initiatives Lead complex troubleshooting and provide proactive technical guidance Monitor and maintain system integrations and security configurations Design and implement efficient configuration and routing strategies 🎯 Requirements 3+ years in technical consulting, TAM, or solutions architecture (client-facing) Strong understanding of software and front-end concepts Proven problem-solving skills with strong task prioritization Experience with CCaaS solutions and SIP (a big plus) Excellent verbal and written communication Able to explain technical concepts to non-technical execs Bachelor’s degree in a relevant field 🎁 Benefits Competitive salary and stock options Professional development support (trainings, courses) Access to latest tools and equipment Wellness: therapy reimbursements Team events and company activities Diversity: 25 countries represented
