Technical Account Manager

📋 Description Drive platform adoption and growth via Account Team collaboration Build strategic relationships with customer IT teams Gather feedback and drive product improvements Lead complex troubleshooting and provide proactive guidance Monitor and maintain system integrations and security configurations Implement risk monitoring and resolve technical issues 🎯 Requirements 5+ years in technical consulting, account management, or similar client-facing role CCaaS experience and SIP is a plus Strong understanding of software and front-end concepts Proven problem-solving skills with prioritization Excellent verbal and written communication Bachelor’s degree in a relevant field 🎁 Benefits Competitive salary and stock options Professional development support (trainings, courses, conferences, books, etc) Access to the latest tools and equipment Team events including awards, hackathons, and activities Diversity: 25 countries represented