Job Description
📋 Description Lead client consultations to gather requirements and provide POS guidance. Design and implement complex menu configurations and backend updates. Ensure data integrity and consistent naming across integrated platforms. Troubleshoot complex software and configuration issues, escalating as needed. Maintain accuracy across all software integrations and updates. Demonstrate mastery of Menu Team processes and best practices. 🎯 Requirements 2-3 years of experience in customer success or related roles. Advanced proficiency in Microsoft Office, Google Suite, and spreadsheets. Strong analytical and troubleshooting abilities for POS configurations. Calm under pressure with excellent organizational and prioritization skills. Exceptional written and verbal communication; multilingual a plus. Experience mentoring junior specialists or onboarding new team members. 🎁 Benefits Competitive pay: 6800 - 8500 PLN gross on CoE Fully paid private healthcare in LuxMed Laptop and essential work equipment provided Access to e-learning platforms and Worksmile with monthly top-up Subsidized breakfasts and lunches at Kraków and Gdańsk offices Modern office space, parking, and company library
