North AmericaFull TimeCustomer Support
Remotely
customer successproject managementaccount managemententerprise softwarepublic safetyunmanned aircraft systems
Job Description
📋 Description Build scalable onboarding and post-sales success processes Track and manage all enterprise implementation projects Develop healthy customer relationships through proactive support and follow-ups Lead QBRs and check-ins to demonstrate value from Skydio technology Ensure expansions and renewals through proactive account management Manage ~20x accounts to drive adoption and renewals 🎯 Requirements Strong desire to learn, innovate, and adapt in a growing environment Willingness to travel ~40% Ability to obtain a Part 107 certificate 🎁 Benefits Company health insurance plans Paid vacation, sick leave, holidays 401K retirement savings plan Relocation assistance may be provided Stock options equity