Customer Service Representative

📋 Description Build and maintain relationships with enterprise clients. Understand client businesses, competitors, and verticals. Define client objectives with the Client Partner. Drive cross-functional improvement programs and client advocacy. Lead change management and training to drive usage of pymetrics. Ensure successful implementation and adoption across accounts. 🎯 Requirements BS/BA degree required; MBA preferred 7+ years of client management experience Strategic, solutions-oriented partner for enterprise clients Experience managing senior-level relationships at enterprise clients Track record of revenue growth and strategic recommendations Advanced MS Office skills (Word, Excel, PowerPoint) 🎁 Benefits Health care plan (medical, dental & vision) Flexible paid time off Family leave (maternity, paternity) 401k Stock option plan Commuter transportation benefits