Principal Product Manager

📋 Description Own end-to-end OnRamp customer portal experience for end customers. Own Aero AI's customer-facing portal agent layer and define intelligence. Identify gaps and build a roadmap to close them. Work cross-functionally with Eng, Design, CS, and Sales to ship. Focus on voice of the customer to guide roadmap and outcomes. 🎯 Requirements 8+ years of product management experience at B2B SaaS companies Track record of owning and shipping customer-facing product experiences Experience with customer success, onboarding, or implementation tools Hands-on experience with AI/ML-powered features or products Strong UX instincts and a high bar for product quality Ability to operate across strategy, discovery, and execution 🎁 Benefits AI stipend for tools, subscriptions, and experiments Series A momentum and top investors Small team with high ownership and fast shipping Comprehensive benefits: health, dental, and vision; unlimited PTO Parental leave, 401(k), and wellness stipends