Customer Service Representative

📋 Description Talking to customers by phone, email or chat to resolve questions Accurately document and update customer records in the computer system Upsell products or services to customers when appropriate Remain calm and helpful even when dealing with upset customers Escalate customer complaints and/or calls to your manager when necessary Provide feedback and recommendations to your manager on ways the company can improve 🎯 Requirements High School Diploma/GED Over 18 years of age Type 25 WPM 🎁 Benefits 100% paid training Performance bonuses Competitive pay Health and dental benefits 401(k) with company match Paid time off