Associate, Granite

📋 Description Guide new clients through onboarding; explain products and offerings. Be primary client contact via phone and email; provide guidance. Identify and troubleshoot client issues; coordinate with internal teams; maintain CRM records. Build and nurture strong client relationships; tailor interactions to needs. Share insights and resources to help clients decide; provide updates on features. Relay client feedback to internal teams to improve offerings. 🎯 Requirements Bachelor’s degree or equivalent Strong written communication with grammar and punctuation Respond to client emails with effective business etiquette Excellent verbal communication with fluent English and neutral accent Strong analytical and cognitive skills Attention to detail 🎁 Benefits Competitive salary based on experience and skills Comprehensive health insurance for employees and family Wellness programs: doctor support, psychologist, counselor 10 paid holidays and 26 paid days off per year Lots of employee engagement activities