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Job Description
📋 Description Engage with buyers and sellers to resolve issues Manage disputes via chat, email, phone and social Medi ate to reach win-win solutions Collaborate with Sales and Experts to improve CX Ensure timely, accurate responses to queries Interim, 7-month contract starting Sep 2026 🎯 Requirements German and English fluency (spoken and written) 1-4 years in Customer Service or Content Moderation Strong written and spoken communication Experience with Live Channels is valued Able to switch between phone, email and chat Available to work 40 hours/week and commute to Lisbon 🎁 Benefits Health Insurance from day 1 (incl. dental) Work From Home Allowance for monthly bills Commuting between home and Lisbon office covered Office in central Lisbon; hybrid setup Catavouchers: €100 on joining, €50 on birthday Extra leave for life events
