Associate Sr. Technical Consultant

📋 Description Provide global technical support for Conga CRM products. Diagnose, troubleshoot, and resolve customer issues. Identify root cause and apply fixes per SLA. Collaborate with customers to maximize product value. Utilize Salesforce, .NET, Java, and SQL technologies. Support rotational shifts to cover multiple time zones. 🎯 Requirements 5-8 years of technical support experience. Experience with Salesforce, .NET, or Java. Knowledge of workflows, security, sharing rules, and permissions. Proficiency with SQL scripting; SFDC experience beneficial. Bachelor's degree in Engineering or equivalent. Excellent communication and customer-focused mindset. 🎁 Benefits Global, customer-focused team. Inclusive, diverse workplace. Opportunities for growth and development. Equal opportunity employer.