Strategic AI adoption lead (UK)
WriterJob Description
📋 Description Own activation and platform success in a hybrid London hub Understand customer use cases, objectives, and success metrics Build AI workflows translating use cases into measurable outcomes Design activation strategies to drive platform adoption Implement champion programs, dashboards, trainings, and workshops Travel 25% domestically and internationally 🎯 Requirements 9+ years in customer success activation and adoption Deep experience mapping customer use cases to workflows Experience implementing activation strategies: programs, dashboards, workshops Success building advocate networks and power-user communities AI and technical proficiency; design and deliver custom demos Facilitation and education: virtual and live workshops Strong collaboration, program management, and growth mindset 🎁 Benefits Generous PTO and holidays Medical and dental insurance Paid parental leave (16 weeks) Fertility and family planning support Early-detection cancer testing via Galleri Pension with company contribution