Job Description
📋 Description Own activation and platform success Understand customer use cases, objectives, and success metrics Design and execute activation strategies to drive adoption Implement champion programs, office hours, dashboards, trainings, and workshops Build champion communities and advocate networks Lead educational workshops and live events 🎯 Requirements 9+ years in customer success & activation Deep experience mapping customer use cases and workflows Experience implementing activation strategies: champion programs, dashboards, workshops Building advocate networks and power user communities AI & technical proficiency to scope, design, and deliver custom solutions Facilitation: virtual and live workshops; tailoring content for diverse audiences 🎁 Benefits Generous PTO and holidays Medical, dental, and vision coverage Paid parental leave (16 weeks) Fertility and family planning support Early-detection cancer testing through Galleri Health savings account and dependent FSA options
