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Job Description
📋 Description Develop technical and business expertise in xMatters use cases and products Lead workshops and value-mapping exercises for clients Develop insights to solve client business problems Fulfills TAM activities post-sale: client management, adoption, and knowledge transfer Manage client expectations and scope of activities Identify areas for improvement and proactively build xMatters solutions 🎯 Requirements 3+ years in professional services/consulting and implementation 3+ years managing projects, client relationships, TAM or similar experience Excellent verbal and written communication for technical and business content Proven expertise in developing and deploying technical solutions Experience in DevOps, ITIL, ITSM and Incident Management Technical experience in SaaS/cloud, REST, Java/JavaScript, XML, ETL, Unix/Windows 🎁 Benefits Healthcare and dental coverage Parental planning and mental health benefits Disability income benefits, life and AD&D insurance 401(k) plan with company match Paid time off and fitness reimbursements
