Job Description
📋 Description Own post-sales relationship for a portfolio of accounts Drive value and outcomes with technical sponsors and champions Develop, automate and scale lifecycle events: onboarding, reviews, and engagement Create reusable content: trainings, talks, demos, white papers, examples Represent the customer in internal meetings with Engineering and Product Management Partner with East team to grow our brand and business in the region 🎯 Requirements At least 3+ years in SaaS/Enterprise software Experience in Customer Success, Technical Account Management, Sales or Customer Services Strong organizational skills managing many conversations Deep process orientation and willingness to test and document new processes Love of data analytics systems and curiosity to explore information Excellent written and verbal technical communication skills 🎁 Benefits Generous equity with stock program Pay levels based on experience Unlimited PTO Distributed-first culture Home office, coworking, and internet stipend Full benefits coverage for employees
