Technical Programs Manager - Scaled Customer Success

📋 Description Run the technical programs for scaled Enterprise CS. Lead weekly office hours and monthly deep-dive webinars. Own the enterprise Slack channel; triage and content creation. Help with activation calls to unblock customers to self-serve. Build playbooks, templates, and reusable assets. Drive retention through technical health and product feedback. 🎯 Requirements 3–5+ years as IC in Solutions Engineering, TAM, Onboarding, or Developer Advocacy. Hands-on APIs, webhooks, JSON, JavaScript, and workflow automation. Excellent presentation skills; comfortable leading 50+ engineers. Scalable mindset; turn 1:1 questions into 1-to-many assets. Nice-to-haves: Technical degree. Nice-to-haves: Hands-on experience with n8n is a plus. 🎁 Benefits Competitive compensation Ownership with equity Remote-first Career growth stipend €1K/year Health & wellness benefits Transparency and open culture