Account Manager

Job Overview

We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth.

Key Responsibilities

• Manage a portfolio of UK-based client accounts, ensuring high satisfaction and retention

• Handle client queries, escalations, and ongoing communication efficiently

• Communicate effectively with internal teams and external stakeholders across time zones

• Maintain accurate records of client interactions, contracts, and account data

• Use CRM platforms, project management software, and communication tools

• Support the wider team with reporting, presentations, and strategic account planning

• Identify opportunities to upsell, cross-sell, or improve the client experience

Qualifications and Experience

• 2+ years of experience in account management, client services, or a related field

• Excellent written and verbal communication skills in English

• Strong organisational skills with the ability to manage multiple accounts simultaneously

• Proficient in CRM systems and Microsoft Office or Google Workspace

• Able to work independently and manage your own time effectively

• Experience working with UK-based clients or employers is advantageous

• Must have a reliable laptop, stable internet connection, and a quiet working environment

Salary: R35,000/month | 100% Remote

Originally posted on Himalayas