Client Service Representative

📋 Description Responds timely to communications from assigned clients. Maintains positive, reliable relationships with assigned clients. Addresses and resolves customer inquiries and complaints; coordinates with team. Uses programs/tools to aid client success; provides coaching on platforms. Stays apprised of regulations and internal procedures; works with team for optimal service. Maintains confidentiality of PII and privacy policies. 🎯 Requirements High School diploma with 1 year of customer service experience preferred. Excellent customer service, communication, and collaboration; friendly and results oriented. Ability to exercise independent judgement on matters of significance. Must multi-task and work with a variety of personalities. Knowledge of Microsoft Office suite including Outlook 365, Word, and Excel. Ability to learn, understand, and utilize company and department systems. 🎁 Benefits An amazing benefits package so you can rest assured your needs are taken care of. Paid time off so you can have time to relax and experience a healthy work-life balance. Monday to Friday schedule (8am - 5pm)