Support Engineer

📋 Description Participate in Support’s on-call rotation Ensure technical issues meet SLA and are resolved Create technical content (docs, videos, knowledge base) Grow customer relationships through trusted advice Collaborate with Sales, Solutions Architects & Implementation Engineers Coordinate with field and product to inform roadmaps 🎯 Requirements Linux expertise Networking fundamentals (VPN, SSH, firewalls) Bash and Python scripting Cross-stack troubleshooting across layers CV/ML pipeline knowledge Experience with Nvidia Jetson and edge devices 🎁 Benefits $4000/yr travel stipend $350/mo productivity stipend Health insurance coverage for you and family Equity in the company