Job Description
📋 Description Collaborate with Sales, Account Management, Product, and customers. Migrate content: reservations, photos, pricing, tour details. Provide personalized trainings to new customers. Support onboarding across the entire journey. Travel on-site onboarding 1–2 times per quarter. Lead each project and own outcomes; add value. 🎯 Requirements Fluent in English; other languages a plus. Passion for educating customers and driving performance. Organized, proactive; able to work independently. Customer-facing role; attention to detail. Strong project management; juggle multiple projects/stakeholders. Willing to do on-site client visits. Bonus: travel tech or SMB SaaS experience. Familiar with HubSpot, Slack, Confluence, Loom. Teaching background or Onboarding/CS/AM/Implementation experience. Experience designing and implementing best practices. 🎁 Benefits Full-time fixed-term contract (international contractor). Unlimited paid time off (Time to Recharge). Amsterdam HQ program – 2-4 weeks/year in Amsterdam. Work From Anywhere – up to 4 weeks/year remote. Extensive paid family leave. 3 paid volunteer days per year. 2-week cross-functional onboarding program. Cutting-edge equipment and tools.
