Client Services Specialist (Chinese)

📋 Description Support clients at all levels. Answer questions about the service via live chat, email, and calls. Assist clients with KYC procedures. Provide a tour around the trading platform. Build trust through professional support and training. Coordinate with other departments to resolve issues. 🎯 Requirements Proficiency in English & Chinese - C1+ level. Advanced interpersonal and communication skills. Ability to listen to clients and team needs to find solutions. Flexible shifts, including nights and weekends (weekend/night remote). Excellent verbal and written communication. 🎁 Benefits Competitive salary based on skills and value. Hybrid-friendly work-life harmony and flexibility. Generous annual leave and time off. Employee referral program with rewards. Health and pension benefits. Workation: 30 extra days to work remotely worldwide.