Customer Service Representative (English & Spanish Speaking) - REMOTE

📋 Description First point of contact for Tires Easy customers for questions and orders. Support English and Spanish via phone and email. Handle high-volume, phone-heavy support up to 8 hours daily. Manage full order lifecycle: create orders, track shipments, returns. Resolve cases promptly in our ticketing system. Adapt quickly to new processes and help improve FAQs and workflows. 🎯 Requirements Must be based in Argentina. Minimum 2 years in high-volume customer service or call center. English and Spanish proficiency; strong spoken and written. High School Diploma or equivalent. 100 Mbps Wi-Fi wired with Ethernet and a backup internet source. Familiarity with Google Workspace and/or Microsoft Office. 🎁 Benefits Flexible, fully remote work aligned to U.S. business hours. Paid vacation: 17 days per year after probation. Company-provided laptop, headset, and accessories after probation. Referral bonus for qualifying referrals.